Shipping Policy
Orders are shipped within 2-3 Days, excluding orders made on Friday through Sunday.
The delivery time usually takes 2-3 weeks (max 4 weeks), depending on which country & location.
Refund Policy
We are very confident on our fine jewelry will meet your expectations, your satisfaction is our priority. However, if for any reason you are not satisfied with our product, you may return your order within 14 days from the date of shipment. The item must be returned in its original condition. Shipping charges are not refundable.
Cancellation / Return / Exchange Policy
I gladly accept returns and exchanges Contact me within 14 days of delivery (days of delivery according to the seller) Dispatch items back within 30 days of delivery (according to the seller)Â I don't accept cancellationsBut please contact me if you have any problems with your order.The following items can't be returned or exchangedreplacement will be provided in the unlikely event that the product is defective. If no defect is confirmed or the issue is not diagnosed within 3 days of delivery, you will not be able to replace or return the product.Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:Â Custom or personalised ordersreplacement will be provided in the unlikely event that the product is defective. (If no defect is confirmed or the issue is not diagnosed within 3 days of delivery, you will be unable to replace or return the product)Conditions of returnBuyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer will be responsible for any loss in value.Successful pick-up of the product is subject to the following conditions should apply:Correct and complete product (with the original brand/product Id/undetected MRP tag/product's original packaging/freebies and accessories).The product should be in unused, undamaged, and original condition withoutany stains, scratches, tears, or holes and with non-tampered quality check seals/return tags/ warranty seals (wherever applicable)Questions about your order?Please contact me if you have any problem with your order.
