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Stone Jewellery India

Cancellation / Return / Exchange Policy

  • I gladly accept returns and exchanges Contact me within 14 days of delivery (days of delivery according to the seller)
  • Dispatch items back within 30 days of delivery (according to the seller)
 I don't accept cancellations
  • But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
  • replacement will be provided in the unlikely event that the product is defective. If no defect is confirmed or the issue is not diagnosed within 3 days of delivery, you will not be able to replace or return the product.
    Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  •  Custom or personalised orders
  • replacement will be provided in the unlikely event that the product is defective. (If no defect is confirmed or the issue is not diagnosed within 3 days of delivery, you will be unable to replace or return the product)
Conditions of return
  • Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer will be responsible for any loss in value.
  • Successful pick-up of the product is subject to the following conditions should apply:
  1. Correct and complete product (with the original brand/product Id/undetected MRP tag/product's original packaging/freebies and accessories).
  2. The product should be in unused, undamaged, and original condition withoutany stains, scratches, tears, or holes and with non-tampered quality check seals/return tags/ warranty seals (wherever applicable)
Questions about your order?

Please contact me if you have any problem with your order.

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